We want to assist our valued customer as much as we can. In order to give the best recommendation for a smooth and satisfied assembly of our high quality furniture, we introduced our ranking of levels as follows:
- Level 1: Item fully assembled.
Item will come packaged fully assembled, ready to pull out of box and ready to use (In some cases due to transit and product movement, doors may sometimes require minor adjustments/ alignment).
- Level 2: Basic. Legs only.
Item will arrive partially built and/or just require to attach the legs. Legs are either installed using the bolts and Allen key supplied or the self-tapping screws supplied.
- Level 3: Intermediate. Flat packed.
Item is a complete flat packed item. With the aid and guide of a step by step you are required to complete assembly accordingly.
- Level 4: Experienced
Item is flat packed, bulky and detailed. While most of customers successfully install the item on their own, we do recommend professional assembly to condition you or the person who will be completing the assembly.
The assembly requires following details steps, installing runners, handling large panels and even aligning doors/hinges should it be required.
Items that are supplied with the extra optional power points/ GPO’s may require an electrician.
Nationwide professional assembly service – While we are not affiliated with any third party services, we do welcome you to contact INSTAL2U directly (www.install2u.com.au or call 1300 417 571) for a quote to visit your site and complete the task accordingly.
We ship Australia wide!
Please add items to your cart to check the delivery cost to your postcode.
Items in stock will be dispatched within 1-2 business days. Pick up is available from Melbourne warehouse unless otherwise indicated in the product information.
Estimate Shipping times:
- Melbourne & Sydney Metro Areas - 2-3 business days
- Canberra - 3-5 business days
- Metro Brisbane - 4-6 business days
(Note: Due to various reasons, deliveries to QLD may vary and experience delays at this stage.)
- Metro Adelaide - 4-6 business days
- Metro Perth - 5-7 business days
- All OTHER AREAS - 5 -10 business days
Need help? We are available 6 days a week on 1300 557 679.
Standard Delivery & Two Man Delivery
A Standard Delivery is a basic 1 man kerbside delivery service and ground floor only. For heavy and bulky items, the driver may need assistance.
A Two Man delivery will include a driver and an assistant to unload and bring item into the premises.
If you'd like it taken to any room of your choice simply call us to arrange a quote for a White Glove Service or additional VIP services such as rubbish removal or other services not offered in the Standard or Two Man services.
90% of our customers receive their order within 3-7 working days in Sydney, Melbourne, Adelaide, Brisbane & Perth. Delivery times do vary depending on the item selected and your location.
Standard Deliveries take place Monday to Friday between the hours of 9am-6pm. A quote for weekend deliveries may be arranged depending on delivery address and courier availability in Melbourne.
In most cases you will receive an email confirmation of your order and delivery details within 24-48 hours of placing your order (excluding weekends) or otherwise a phone call will be made to provide updates accordingly.
If you are not at home when goods arrive, items will be returned to Couriers Depot and you will be required to contact Couriers to arrange a new delivery date/time.
Yes, your order can be collected from our warehouse, please see address below.
352 Boundary Road, Dingley Village, Victoria, 3172
Mon-Fri: 9am-5pm | Sat: 10am-2pm
Tel: 1300 557 679